definitely be coming back. The entire team was fast, attentive, professional, and genuinely friendly from start to finish. Rob went above and beyond by changing the battery in my key fob, cleaning the leaves out from below my windshield, and taking the time to walk me through the oil change process on my Mercedes. I appreciated that he explained everything clearly and made sure I was comfortable with the service being performed. Eddie made sure all of my fluids were topped off and checked everything thoroughly. One of the biggest benefits was the convenience. Instead of dealing with the hassle of scheduling service with the dealership, I was able to pull in, have everything taken care of, and be back on the road in about 30 minutes or less. The service was efficient without feeling rushed, and the facility was exceptionally clean and well-maintained. What impressed me most was that I never felt pressured into purchasing additional services I didn’t need. Unfortunately, that’s become pretty common at many places, but this team was honest, respectful, and focused on providing great customer service rather than making unnecessary sales. Eddie was especially kind with my son, taking the time to talk with him and making him feel included. He had a smile on his face the entire time and was just as friendly and welcoming with every customer who came through the door. It’s rare to find a business with such a welcoming atmosphere, knowledgeable staff, and genuine care for their customers. Thank you, Rob, Eddie, and the entire team for making what is usually a routine chore such a pleasant experience. Great vibes all around and outstanding customer service. Highly recommended!
Reviews
Eddy is the best! Always takes great care of me. Quick and efficient and always makes sure I get the best service.
Always a great experience. Great friendly, Honest and accommodating staff and quality service. This is my go to place for oil changes for both of my vehicles (Cadillac Escalade and Chevy Impala)
Never really fully trust these chains but these guys are alright
The staff was very friendly and I had an enjoyable experience.
The employees are super nice and gracious. They helped me out, I needed a headlamp replaced. I appreciate their courteous attitude.
Got me in and out quickly
Excellent service, reasonable price. People are friendly
I drove 25 minutes to be told to come back later because they couldn't pull up the information on the voucher I purchased on Groupon. They kept repeating to come back after 24 hours post purchase, but it was already over that time. Valvoline is only a couple miles down the highway so I'll go there from now on. Haven't had an issue there before
The hood technician Eddie Camacho, at Castrol Premium Lube Express GreenBrook location, is great to work with. He is friendly, informative and very professional. I use to go to a competitor for over 14 years but after a couple of bad experience decide to finally try a new service center. Due to the consistent great service with Eddie there is not where else I will be going. Service: Oil change
Great service!
Rob and all the guys at Castrol are great. They were able to get my A/C up and running after 2 years of it being down. As always Rob checked out everything and made suggestions which is always welcome and helpful. Their prices are good, and i never feel pressured into buying something i do not need. Will continue to use them! Services: Oil change, Air conditioning, Transmission
Good Service..
Never a problem here. Rob always gives me the best service.
(Translated by Google) I like it because they serve you fast, I recommend it (Original) Me gusta porque te atienden.rapido lo recomiendo
Very fast efficient service
Really professional and quick!!!
Easy and quick.
Great Customer Service!!
Fast, clean, employees are very friendly
Quick oil change. In and out in 10 minutes
Fast and friendly service
Very friendly staff fair prices
Great service everytime!
Very good service and friendly staff
Always good service and prices are reasonable.
ROB , AND HIS CREW DO AN EXCELLENT JOB. MY RANGER HAS NEVER HAD AN OIL CHANGE ANY WHERE ELSE , AND AT 170,000 MILES IT STILL RUNS GREAT THANK TO THOSE GUYS WHO HELP MAINTAIN MY TRUCK..
Very professional and nice workers. I go out of my way to bring my car here. Great prices.
